Shipping policy

Shipping Policy

Last updated: 6/15/26

Order Processing

All orders are processed within 3–5 business days after purchase, excluding weekends and holidays.
During releases, drops, or high-volume periods, processing times may be slightly longer.

You’ll receive a confirmation email once your order is placed, and another email with tracking information once your order ships.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

  • Domestic (U.S.): 3–7 business days

  • International: 7–21 business days (varies by destination)

Delivery times are estimates and not guaranteed.

Domestic Shipping (United States)

Fighter is not responsible for shipping delays caused by carriers, weather conditions, customs inspections, natural disasters, labor disruptions, or other circumstances outside of our control.

International Shipping

International shipping rates and delivery times vary by country. Customers are responsible for any customs duties, taxes, or import fees imposed by their country. Fighter is not responsible for delays caused by customs processing.

If a customer refuses delivery or fails to pay applicable customs duties, taxes, or import fees, the order may be returned to Fighter. Original shipping charges are non-refundable, and any return shipping costs or fees incurred will be deducted from any approved refund or store credit.

Tracking & Carriers

All shipped orders include tracking. Once your order is marked as delivered by the carrier, Fighter is not responsible for lost or stolen packages. If a package is marked as delivered but cannot be located, customers should contact the carrier and file any necessary claims. Fighter may assist with shipment information, but cannot guarantee replacements or refunds for packages marked as delivered.

If you believe your package is lost, please contact the carrier directly using your tracking number.

Claims regarding missing packages must be submitted within 30 days of the shipment date.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. Fighter is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, the customer is responsible for reshipping costs.

Pre-Orders & Special Releases

Items marked as pre-order or part of special releases may have extended processing times. Estimated shipping timelines will be clearly stated on the product page at the time of purchase.

Fraud Clause

Fighter reserves the right to cancel orders that appear fraudulent, unauthorized, or in violation of our policies.


Return & Exchange Policy

We do not offer refunds. Size exchanges may be available depending on inventory.

Final Sale Items

All items purchased from Fighter are considered final sale, including:

  • Limited releases

  • Collectibles (including passports and stamp items)

  • Sale items

We do not offer returns or exchanges for these items. Orders cannot be modified or canceled once they have been placed. Please review all order details carefully before completing checkout.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 5 calendar days of delivery

 

at contactus@fighterus.com with:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Once reviewed, we will determine the appropriate resolution, which may include a replacement or store credit.

Exchanges (If Applicable)

If exchanges are offered for a specific product, this will be clearly stated on the product page at the time of purchase. Exchange eligibility, sizing availability, and timelines may vary by release.

Customers are responsible for return shipping costs unless the exchange is due to an error on our part.

Condition Requirements

Approved exchanges or replacements must be:

  • Unworn and unused

  • In original condition

  • With original packaging and tags intact

Items that do not meet these requirements will not be accepted.

Shipping Costs

Original shipping costs are non-refundable. Fighter is not responsible for return shipments lost in transit.

Contact

For any questions regarding returns or exchanges, reach out to:
contactus@fighterus.com